What are the misconceptions about telemarketers? What is meant by the term “telemarketing?” What’s different about your practice today compared to 20 years ago? Who are your typical clients? Does the Do Not Call list apply if call includes a survey and a sales pitch? Are business-to-business calls covered by the do not call registry? What are the key provisions of the telemarketing sales rule? What are the two main laws regulating telemarketing on the federal level? What is the best way to respond to a subpoena or a civil investigate demand from the Attorney General’s office or the FTC? What kind of record keeping is required by the telemarketing sales rule? Is private action permitted for violations of the telemarketing sales rule? What disclosures are required by the telemarketing sales rule? What is white collar crime? What is the best way to respond to investigators, law enforcement officers, or lawyers who want to question you? What is a TCPA class action and how does that differ from an individual claim? What kinds of criminal cases can be brought against telemarketers? What does telemarketing compliance mean? What courts handle cases brought by the FTC or the State Attorney General’s offices? What happens in a typical FTC or enforcement case? What is the difference between an FTC action and the State Attorney General action?
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